SHIPPING & DELIVERY

SHIPPING PROCESS

From the time your order is placed, it will take 1-3 business days to process your order, regardless of the shipping option selected at checkout. We ship Monday through Saturday, excluding weekends and holidays. Please allow up to 3 business days for orders to process.

Ex: (If you order on Monday, your order should ship out on Tuesday, Wednesday, or Thursday).

You will receive a confirmation e-mail with the tracking link once your order ships. Express shipping options and any other third-party fees are non-refundable.

Your package may or may not require a signature. Most packages are delivered to the mailbox or front door of the address provided, however, it is up to the delivery courier to decide if the package is safe being left in the open.
TRACKING YOUR ORDER
You will receive a confirmation e-mail once your order has been processed to the e-mail address provided at the time of checkout, which can take up to 72 hours.
You will receive a second e-mail once your order has shipped, which will include your tracking number and a link to receive updates on your order.
If there is a problem with your tracking number or package delivery, please contact the courier directly prior to contacting us.

COURIER PHONE NUMBERS

COURIER PHONE GET HUMAN INSTRUCTIONS
USPS 1-800-275-8777 Press 0 , then 0, then press 5, then 5, then 2
FedEX 1-800-463-3339 Keep saying “Speak to a representative” at each prompt
UPS 1-800-742-5877 Press 0 at each prompt, ignoring messages
Canada Post 1-800-267-1177 Press 0 at each prompt, ignoring messages
DHL Express Varies by country Clickhere for customer support
Hongkong Post Speedpost 852-2921-2222 Press 8, then press 5
GLS Varies by country Click here for customer support